Privacy Policy

This Privacy Policy covers the collection of information from you (our website visitor) when you visit our website, how we use the information collected, and under what situations we disclose those information. By using our site, you agree with this Privacy Policy as well as the Terms of Use of our site.

For most of the browsing services provided in our website, we neither require nor collect any personal information from you. However, we need you to submit your personal information when you need to make a contact to our personnel (e.g. via our contact form, request form where applicable).

Personal information submitted by you is used specifically to enhance your experience with us and to fulfill your enquiries. Contact information is used to identify who we are talking to and is used to reply you of any enquiry you have made. It will also be used to inform you of our new releases and promotions if you accept our invitation to opt-in to our mailing list (where applicable).

We will not display or make publicly available, whether through online directories, customer lists or otherwise, the personal information we collect. We will never provide your personal information to any third parties for their use in marketing their products or services to you without your consent. We will not share your personal information with any third parties except to the extent necessary to complete your enquiry.

We will share the personal information that you provide as follows (where applicable): Service Providers – We will send personal information to other companies or individuals that work on our behalf to provide certain services. Examples of such service providers include customer support specialists, web hosting companies, data analysis firms. These third parties are contractually obligated to maintain the confidentiality and security of the personal information and are restricted from using such information beyond what is necessary to assist us in fulfilling your needs.

Credit card companies – Credit card transactions are handled by a third-party institution and their vendors, which receive the credit card number and other personal information only to verify the credit card numbers and process transactions.

Special Events – If you choose to participate in any promotions, surveys, questionnaires or other events held in conjunction with other third parties during your visit to our website, the rules for may indicate that your personal information will be shared with the third parties involved. Hence, by choosing to participate and submitting your personal information, you consent to the disclosure of your personal information to such third parties.

Compliance with Law – We may disclose personal customer information when we believe, in our good judgment, that such a disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or government request.

Once you have made contact with us (such and putting up an enquiry), you may receive communications from us relating to website updates, changes to site policies, terms of use, promotions and news releases. All these communications are necessary to better serve you, respond to your concerns and to provide the high level of customer service that we offer to all our valued customers. However, we will always allow our customers to choose to opt out on undesired communications.

It is possible that we might have unknowingly collected information from a child without the consent of the child’s parent with automated website mechanism. Before using our site or performing any communications to us, under aged children must obtain parental consent.

We will ensure you that personal information is stored in a protected database. Appropriate security safeguards are in place to protect the information against any unauthorized access, misuse, disclosure, copying, use, alteration, accidental loss or theft, destruction or damage. Only authorized personals will have access to our systems’ information.

Credit card number and expiry date details are required when you make any online monetary transactions with us. Your card information is collected over a secure server by third party payment gateway solution provider. For your security, we do not collect or store your card information in our database.

Payment gateway system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data.

The transfer of purchase details from the retailer’s site to payment gateway site are also encapsulated using their own encrypted and digitally-signed protocol. Any communication between the buyer and the payment gateway is also encrypted to the maximum level supported by the buyer’s browser in use (e.g. 128 Bit SSL encryption depending on the browser in use).

Data storage on payment gateway systems, and the communication between them and the worldwide banking networks, is regularly audited by the banking authorities to ensure a secure transaction environment. Payment gateways also ensure that they stay up-to-date with the latest versions of any third-party software programs they use, and continually review their own proprietary software programs.

When you click on any links, icons or banners on our site that take you to third-party or external websites, you will be subjected to their privacy policies and terms of use. While we support the protection of privacy on the Internet, we cannot be responsible for or represent any third-party websites. Hence, we encourage you to read the privacy policies and terms of use of every website you visit.

In any case, we reserve the rights to add or change the privacy policy at any time by updating the revised privacy policy on the website. The changes will only affect the information we collect after the effective date of the change to our Privacy Policy unless we clearly stated otherwise. Your continued use of the website and the related services after the changes have been updated constitutes your acceptance of the revised privacy policy.

This Data Protection Notice sets out the basis which WhooshPro Pte Ltd may collect, use, disclose or otherwise process personal data of our customers in accordance with the Personal Data Protection Act of Singapore. This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.